KOSHES, Kari-Jo. The Manipulation of Merchandise Returns: A Strategic Approach in the Furniture Industry. Business Management Research and Applications: A Cross-Disciplinary Journal, [S. l.], v. 1, n. 2, p. 29–47, 2022. Disponível em: https://bmrajournal.columbiasouthern.edu/index.php/bmra/article/view/3417. Acesso em: 28 mar. 2024.